C.V./Experience

Profile

Veteran technologist with 22+ years of experience supporting mission-driven organizations, leading technology selection, implementation, and adoption to drive success.

Expert in cloud applications, CRM systems, data pipelines, and digital security solutions. Experienced in working across small teams and large organizations to deliver innovative and sustainable solutions.

Skills

  • Cloud Applications: Salesforce, Palantir Gotham and Foundry, Okta, Twilio, Five9, and more.
  • Development: Working knowledge of Python, PHP, Swift, SQL (MySQL, PostgreSQL).
  • Web Technologies: WordPress, Drupal, Hugo.io, HTML5/CSS3, and JavaScript.
  • Management: Bridging gaps between clients and engineers, managing stakeholders, and enabling agile solutions.
  • Digital Security: Advising individuals and organizations on secure use of digital tools and data privacy best practices.

Experience

  • Freelance Contractor, Washington, DC (2005–Present)

    Consulted for small non-profits and businesses on IT build-outs, technical support, and digital communications. Advised organizations such as Mooncatcher.org and Nicole’s Kitchen on digital security and operational strategies.

  • Do Big Things, Remote (2022–2023)

    Account Director and Senior Web Project Manager, driving digital campaign solutions for mission-driven organizations.

  • Polaris, Washington, DC (2013–2021)

    Directed the development of cloud-driven call center solutions and data analysis pipelines. Managed CRM integrations and led the technical team supporting the National Human Trafficking Hotline.

  • Edelman Public Relations, Washington, DC (2009–2013)

    Served as a Senior Technical Lead managing customer support for SaaS platforms and transitioning clients to modern advocacy tools.

  • Grassroots Enterprise, Washington, DC (2005–2009)

    Technical Lead for innovative advocacy applications and UI development, including the first third-party Facebook advocacy application.

  • Other Roles
    • AARP Services Inc, Web Specialist (2005)
    • Nader for President 2004, Web & IT Coordinator (2003–2005)
    • Washington Post Newsweek Interactive, Web Developer (2003)
    • Fannie Mae, Web Content Specialist (2002–2003)

Education

Hudson Valley Community College (2001–2002)
New Mexico Institute of Mining and Technology (1999–2001)

References